Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

1. Hand wash or use a delicate cycle: To keep our products looking their best, it's important to handle them with care. Hand washing is the gentlest way to clean the product, but if you prefer to use a washing machine, be sure to use a delicate cycle. 2. Use mild detergent: Harsh detergents can damage the delicate fabrics used in our products, so it's best to use a mild detergent. Avoid using fabric softeners and bleach, as they can also damage the fabric. 3. Air dry: After washing the product, don't put it in the dryer. Instead, lay it flat or hang it to air dry. Avoid exposing it to direct sunlight, as this can cause the fabric to fade. 4. Store carefully: To prevent our products from getting stretched out of shape, store them carefully. Fold it neatly and store it in a drawer or on a hanger. Avoid storing it in direct sunlight or a humid environment. 5. Replace when necessary: Our products are designed to provide support and contouring for your body, but over time, the fabric may lose its elasticity and effectiveness. Replace the product when it no longer provides the desired support or if it becomes worn or damaged.